FAQ

FREQUENTLY ASKED QUESTIONS


For standard projects, the overall process is generally completed within approximately five working days.
Once the 50% deposit has been received, we arrange the templating appointment. Following this stage, fabrication begins, and installation is typically carried out within around five days, depending on project requirements and material availability.

Most companies offer a minimum warranty period of 5 years to ensure your peace of mind and protect your investment.

Once your quotation has been approved, the project will be managed directly by the assigned supplier responsible for delivery and installation.
MO Stone facilitates the process by sourcing reliable suppliers and ensuring competitive value; however, all day-to-day coordination, scheduling, and execution will be handled by the supplier appointed to your project.

Payments for your project are made directly to the designated supplier.
This ensures a clear, efficient, and transparent payment process with the team responsible for the fabrication and installation of your worktop.


Yes, absolutely. You can request a free sample through our dedicated Request a Sample page. Once you have reviewed the sample, you are welcome to visit our showroom to view the full slab in person, allowing you to make a confident and well-informed decision.


All quotations are valid for 30 days from the date of issue. We recommend confirming your decision within this period to ensure pricing accuracy and material availability.


Yes, it is recommended that the sink is available at the time of templating, or that precise sink specifications are provided. This allows us to ensure accurate measurements and make any required adjustments, resulting in a perfect fit and a smooth installation process.

Previous Next
Close
Test Caption
Test Description goes like this